How Car Rental Works

How Car Rental Works – Step-by-Step Guide

Renting a car with Time2Drive is a simple and straightforward process. Below, we explain what you need to prepare, fill out, and sign before driving away with your rental vehicle.

Step 1

Booking a Vehicle

You can book a car online, by phone, or in person at our office. To complete a reservation, you’ll need to provide:

  • Your full name and contact details
  • Your rental period (start and return date)
  • Any additional services (extra driver, child seat, GPS, etc.)

No deposit required!
Just book and pay when picking up the car.

Step 2

Required Documents

Before picking up the vehicle, make sure you have:

  • A valid driver’s license (held for at least 2 years)
  • A passport or national ID for identification
  • A credit/debit card or cash for payment

For corporate rentals, businesses must provide:

  • Company registration details (business name, tax number, etc.)
  • Authorized driver’s details

Step 3

Signing the Rental Agreement

At the time of pick-up, you’ll sign the Rental Agreement, which includes:

  • Personal details (name, ID/passport number, address)
  • Vehicle details (make, model, registration number)
  • Rental duration (pick-up and return date/time)
  • Rental terms & conditions (responsibilities, mileage limits, insurance, fuel policy)

Read the agreement carefully before signing!

Step 4

Vehicle Inspection & Handover

Before you receive the car, we conduct a joint inspection with you to check the vehicle’s condition.,
You will receive a Vehicle Condition Report, which lists:

  • Any existing scratches or damages (marked on a car sketch)
  • The fuel level (full tank policy)
  • Available equipment & accessories (spare tire, fire extinguisher, first aid kit, etc.)

Take a moment to inspect the car yourself.
If you notice anything unusual, inform us immediately.

Step 5

Enjoy Your Ride!

Once the paperwork is complete, you’re ready to go! Drive safely and follow the rental terms.

Important rules during your rental:

  • Follow traffic laws and avoid fines (you are responsible for any penalties).
  • Don’t exceed the mileage limit (extra charges apply if exceeded).
  • Only authorized drivers listed in the agreement can drive the vehicle.
  • Return the car on time to avoid extra charges.

Step 6

Returning the Vehicle

When your rental period ends, return the car to the agreed location. We will:

  • Inspect the vehicle for new damages
  • Check the fuel level (should be full, or refueling fees apply)
  • Confirm the final mileage and issue the final receipt

If you need an extension, contact us at least 24 hours in advance.

Rental Terms

Rental Terms & Conditions

This page provides all the necessary information regarding our car rental policies, including eligibility requirements, payment terms, insurance coverage, fuel policy, mileage limits, vehicle return conditions, traffic violations, accidents, cancellations, and refunds. Understanding these terms will ensure a smooth and transparent rental experience.

We take pride in offering a deposit-free rental service, allowing you to rent a car easily without any upfront financial burden. Our goal is to make car rental as simple, affordable, and convenient as possible. Please read through our terms carefully before booking your vehicle.

Eligibility & Documentation

To rent a vehicle from our company, the following conditions must be met:

The minimum age requirement for renting a car is 21 years old.

The renter must hold a valid driver’s license that has been active for at least 2 years before the rental date.

A passport or national ID is required for identity verification. This ensures the security of both the renter and the company.

If the renter is from a country where the driving license is not in Latin script, an International Driving Permit (IDP) may be required.

The renter must provide accurate personal details and contact information at the time of booking.

Full payment for the rental is required when picking up the vehicle. This ensures a smooth transaction and a hassle-free start to your rental period.

No deposit is required! Unlike most car rental services, we do not ask for a security deposit, making it easier for you to rent a car without tying up extra funds.

We accept various payment methods, including:

Cash

Credit & debit cards (Visa, MasterCard, etc.)

Bank transfers (for corporate and long-term rentals)

All rentals include basic insurance coverage (Collision Damage Waiver - CDW), which reduces the renter's financial responsibility in case of minor damage to the vehicle.

For greater protection, renters can opt for additional insurance coverage, including:

Full Coverage – Protects against damages beyond basic CDW.

Theft Protection Insurance – Covers losses in case of theft or attempted theft.

The renter is responsible for any damages not covered by the insurance policy, including but not limited to damages caused by negligence, reckless driving, or using the vehicle in an unauthorized manner.

I am responsible for any damage to the vehicle (scratches, dents, broken glass, lights, mirrors, lost keys, etc).

In case of major damage, I agree to participate in resolving the insurance claim with a 30% contribution of the total damage amount.

All rental vehicles are provided with a full tank of fuel at the time of pick-up.

The renter is required to return the vehicle with a full tank to avoid additional refueling charges.

If the vehicle is returned with less fuel, a refueling service charge will apply based on the fuel amount needed to refill the tank.

The main renter is the only authorized driver unless additional drivers are registered.

If another person will be driving the vehicle, they must be listed in the rental agreement to be legally covered under the insurance.

Additional drivers can be added for a small daily fee.

The additional driver must meet the same age and driving license requirements as the primary renter.

Every rental includes a standard mileage limit, which varies depending on the selected vehicle category and rental duration.

If the renter exceeds the predefined mileage, an extra charge per kilometer will apply.

For those planning long-distance trips, we offer custom rental packages with increased mileage limits at competitive rates.

The vehicle must be returned at the agreed location and time stated in the rental contract.

Late returns may result in additional charges, as this may affect availability for other customers.

If a renter anticipates a delay in returning the vehicle, they should notify us in advance to arrange an extension (subject to availability).

The renter is fully responsible for any traffic fines, parking tickets, or toll violations that occur during the rental period.

Any unpaid fines reported to our company after the rental period will be charged to the renter, along with an administrative processing fee.

Renters must follow all local traffic laws and regulations to ensure safe driving and avoid unnecessary penalties.

In case of an accident, the renter must:

Follow the procedures outlined in the insurance policy, including filing a police report if required.

Do not attempt to repair the vehicle without prior authorization.

If the vehicle **breaks down**, the renter must:

Stop driving immediately and ensure personal safety.

Contact our 24/7 roadside assistance to report the issue and receive instructions.

Depending on the severity of the issue, we will arrange vehicle repair, replacement, or towing.

** Any unauthorized repairs or modifications to the vehicle are not allowed. The renter may be held liable for damages caused by improper handling.

Free cancellations are allowed up to 48 hours before the rental start date.

If a cancellation is made less than 48 hours before the scheduled pick-up, a cancellation fee may apply.

If the renter fails to pick up the vehicle without prior notice (no-show), the full rental amount may be non-refundable.

Any refunds (if applicable) will be processed using the original payment method.

Legal & Important Rental Terms

Responsibilities of the Renter

  • The renter must return the vehicle in the same condition as received.
  • The vehicle must not be used for illegal purposes, racing, towing, or commercial transport.
  • If another person will drive, they must be registered as an additional driver.

Insurance & Damage Responsibility

  • Basic insurance (CDW) is included, but additional coverage can be purchased.
  • If an accident occurs, the renter must immediately notify us and file a police report.
  • Damages not covered by insurance (e.g., interior damage, lost keys, improper use) will be charged to the renter.

Fines & Violations

  • Renters are fully responsible for any traffic fines, parking tickets, or toll violations.
  • If a fine arrives after your rental, it will be charged to you along with an administrative fee.

Late Returns & Cancellation Policy

  • A 60-minute grace period is allowed for late returns. After that, an extra day may be charged.
  • Cancellations are free up to 48 hours before the rental start date.
  • No-shows or last-minute cancellations may result in a penalty fee.

By signing the Rental Agreement, you agree to comply with the terms and conditions outlined above.
If you have any questions before or during your rental, our team is available to assist you!

  • TIME2DRIVE BELGRADE
  • BULEVAR MIHAJLA PUPINA 205, BELGRADE
  • 11070 New Belgrade
  • Registration number: 67815998
  • Tax Identification Number (PIB): 114737096
Rent a Car in Belgrade - No Deposit | Time2Drive
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