FAQ

Frequently Asked Questions

Do I need to pay a deposit to rent a car?

No! Our rental service does not require a deposit, making the process easier and more affordable for you.

What documents do I need to rent a car?

You need:
✔️ A valid driver's license (held for at least 2 years)
✔️ A passport or national ID for verification

What are the age requirements for renting a car?

You must be at least 21 years old to rent a vehicle.

What payment methods do you accept?

We accept:
Cash
Credit/debit cards
Bank transfers (for business rentals)

Is insurance included in the rental price?

Yes, basic insurance (CDW) is included. You can also choose additional coverage for extra protection.

What is the fuel policy?

We provide vehicles with a full tank, and you must return them with a full tank. Otherwise, a refueling fee will apply.

Are there any mileage limits?

Yes, the rental includes a mileage limit. If you exceed it, extra charges per kilometer will apply.

Can I add an additional driver?

Yes! Additional drivers must be registered in the rental agreement for a small daily fee.

What happens if I get a traffic fine?

The renter is responsible for all traffic fines, parking tickets, or other violations during the rental period.

What if the car breaks down?

We offer 24/7 roadside assistance. Contact our support team immediately, and we will assist you.

Can I cancel my booking?

Yes! Free cancellation is available up to 48 hours before the rental start date. Late cancellations may incur a charge.

How do I book a car?

You can book directly on our website, call us, or visit our office.