PRIVACY POLICY
Last Updated: May , 2026.
1. Introduction
- 1.1. This Privacy Policy explains how Tatjana Kosanović PR Rent a Car Time2Drive Beograd (Novi Beograd) collects, processes, and protects your personal data when you use our rental services.
- 1.2. We comply with Serbian Law on Personal Data Protection and the General Data Protection Regulation (GDPR) where applicable.
2. Data We Collect
- 2.1. We may collect the following personal information: - Identification data: Name, surname, date of birth, national ID or passport number.- Contact details: Phone number, email address, residential address.- Driver’s license information. - Payment details: Credit card information for deposit and rental payment. - Rental history and preferences.
- 2.2. In case of an accident, we may collect insurance details, police reports, and other necessary documents.
3. Purpose of Data Collection
- We collect your personal data to:
- - Process rental bookings and payments.
- - Verify identity and eligibility to rent a vehicle.
- - Ensure compliance with rental terms and legal obligations.
- - Provide customer support and service improvements.
- - Prevent fraud and ensure vehicle security.
4. Data Sharing and Protection
- 4.1. We do not sell, rent, or distribute your personal data to third parties without your consent, except when required by law.
- 4.2. Data may be shared with:- Law enforcement or authorities if required for legal compliance.- Insurance companies in case of accidents or claims.- Payment service providers for transaction processing.
- 4.3. We implement strict security measures to protect your personal data from unauthorized access, loss, or misuse.
5. Data Retention
- 5.1. Personal data is retained only as long as necessary for legal, contractual, and operational purposes.
- 5.2. Rental records and invoices are stored for five (5) years, in compliance with Serbian financial regulations.
6. Your Rights
- Under Serbian and EU data protection laws, you have the right to:
- - Access your personal data.
- - Request correction of inaccurate information.
- - Request deletion of your data (where applicable).
- - Withdraw consent for data processing.
- - Lodge a complaint with the Serbian Data Protection Authority.
7. Cookies and Tracking Technologies
- 7.1. Our website may use cookies to improve user experience.
- 7.2. You can control cookie preferences through your browser settings.
8. Changes to This Policy
- 8.1. We may update this Privacy Policy from time to time. The latest version will always be available on our website.
9. Contact Information
- TIME2DRIVE BELGRADE
- BULEVAR MIHAJLA PUPINA 205, BELGRADE
- 11070 New Belgrade
- Registration number: 67815998
- Tax Identification Number (PIB): 114737096